20 July 2019
What that actually means in practice remains to be seen. It is already clear is threat the following will and is happening:
- End-to-end digitization and optimization of its branch network.
- Enhanced online and mobile offerings
- Re-platforming of mainframes
- Data center consolidation.
- Reduce in-country data warehouses.
- Reduce the number of global instances for personal and business internet banking.
- Use of cloud platforms for non-business critical systems, with HR cited as an example.
- “Streamlining” of critical operations such as know-your-customer, onboarding and payments operations.
- Eliminate 750 legacy systems and applications from the current total of around 6,700.
- The introduction of new core banking system.
- Deliver IT projects more effectively, including more ‘off the shelf’ solutions.
- Increase use of Agile development.
- A goal of fully-automated data transfer between systems.
Digitization Results in Workforce Reduction- Tipping Point Reached
08 August 2018
Apple introduces the AI phone
Through a series of Siri enhancements and features, Apple is turning the iPhone into a personalized device, powered by its Siri AI.
This “new AI iPhone” is any iPhone running a new mobile OS. The new AI-enabled OS will understand where you are, what you’re doing and what you need to know right then and there.
Will users embrace the usefulness of Siri’s upcoming smarts, or will they find its rapid insights creepy and annoying?
Apple’s iOS 12 update transforms the iPhone into an AI-Enabled device.
26 July 2018
When AI assistants first hit the market, they were far from ubiquitous, but thanks to more third-party OEMs jumping on the smart speaker bandwagon, there are more choices for assistant-enabled devices than ever. In addition to increasing variety, in terms of hardware, devices that support multiple types of AI assistants are becoming more common. Despite more integration, competition between AI assistants is still stiff, so to save you time and frustration, we did an extensive hands-on test – not to compare speakers against each other, but to compare the AI assistants themselves.
How do AI Assistants stack up against each other?
13 November 2017
The iPhone X (pronounced iPhone 10) is a hugely important device for Apple. It’s the first iPhone in four years to undergo a major redesign. The iPhone X starts at £999/$999 for the 64GB model and £1149/$1149 for the 256GB version
The iPhone X (pronounced iPhone 10) is a hugely important device for Apple. Not only is its release coinciding with the 10th anniversary of arguably the most important tech product of the last decade.
28 March 2017
What is Virtual and Augmented Reality
Facebook recently presented their 10 year roadmap at their F8 Developer Conference. Facebook is a global communication innovator and is fundamentally rewriting how people communicate. customer expectations will continue to rise.
Facebook offers tools, APIs, and capabilities we can leverage and all of them have implications for the NAPC and our Contact Centres. This document summarizes the roadmap, capabilities, and implications for the North American Phone Channel Capabilities Roadmap.
Reviews scenarios where AR is being applied in the financial services sector and other industries. Take a look at the latest tech.
13 January 2017
Aresearch team led by Professor Dina Katabi at MIT present a system called Chronos that enables a single WiFi access point to locate users to within tens of centimeters, without any external sensors.
A new wireless technology developed by MIT researchers could mean safer drones, smarter homes, and password-free WiFi. The team developed a system that enables a single WiFi access point to locate users to within tens of centimeters, without any external sensors. They demonstrated the system in an apartment and a cafe, while also showing off a drone that maintains a safe distance from its user with a margin of error of about 4 centimeters.
System from MIT’s Computer Science and Artificial Intelligence Lab enables single WiFi access point that can locate users within tens of centimeters.